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What About Finances?
Our Office
Policy Regarding Dental Insurance
What About Finances?
Payment for professional services is due at the time
dental treatment is provided. Every effort will be made to provide a
treatment plan which fits your timetable and budget, and gives your child
the best possible care. We accept cash, personal checks, debit cards and
most major credit cards.
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Our Office Policy
Regarding Dental Insurance
If we have received all of your insurance information
on the day of the appointment, we will be happy to file your claim for you.
You must be familiar with your insurance benefits, as we will collect from
you the estimated amount insurance is not expected to pay. By law your
insurance company is required to pay each claim within 30 days of receipt.
We file all insurance electronically so your insurance company will receive
each claim within days of the treatment. You are responsible for any balance
on your account after 30 days, whether insurance has paid or not. If you
have not paid your balance within 60 days a re-billing fee of 1.5% will be
added to your account each month until paid. We will be glad to send a
refund to you if your insurance pays us.
PLEASE UNDERSTAND that we file dental insurance as a courtesy to our
patients. We do not have a contract with your insurance company, only you
do. We are not responsible for how your insurance company handles its claims
or for what benefits they pay on a claim. We can only assist you in
estimating your portion of the cost of treatment, we at no time guarantee
what your insurance will or will not do with each claim. We also can not be
responsible for any errors in filing your insurance, once again we file
claims as a courtesy to you.
Fact 1 - NO INSURANCE PAYS 100% OF ALL PROCEDURES
Dental insurance is meant to be an aid in receiving dental care. Many
patients think that their insurance pays 90%-100% of all dental fees. This
is not true! Most plans only pay between 50%-80% of the average total fee.
Some pay more, some pay less. The percentage paid is usually determined by
how much you or your employer has paid for coverage or the type of contract
your employer has set up with the insurance company.
Fact 2 - BENEFITS ARE NOT DETERMINED BY OUR OFFICE
You may have noticed that sometimes your dental insurer reimburses you or
the dentist at a lower rate than the dentist's actual fee. Frequently,
insurance companies state that the reimbursement was reduced because your
dentist's fee has exceeded the usual, customary, or reasonable fee ("UCR")
used by the company.
A statement such as this gives the impression that any fee greater than the
amount paid by the insurance company is unreasonable or well above what most
dentists in the area charge for a certain service. This can be very
misleading and simply is not accurate.
Insurance companies set their own schedules and each company uses a
different set of fees they consider allowable. These allowable fees may vary
widely because each company collects fee information from claims it
processes. The insurance company then takes this data and arbitrarily
chooses a level they call the "allowable" UCR Fee. Frequently this data can
be three to five years old and these "allowable" fees are set by the
insurance company so they can make a net 20%-30% profit.
Unfortunately, insurance companies imply that your dentist is "overcharging"
rather than say that they are "underpaying" or that their benefits are low.
In general, the less expensive insurance policy will use a lower usual,
customary, or reasonable (UCR) figure.
Fact 3 - DEDUCTIBLES & CO-PAYMENTS MUST BE CONSIDERED
When estimating dental benefits, deductibles and percentages must be
considered. To illustrate, assume the fee for service is $150.00. Assuming
that the insurance company allows $150.00 as its usual and customary (UCR)
fee, we can figure out what benefits will be paid. First a deductible (paid
by you), on average $50, is subtracted, leaving $100.00. The plan then pays
80% for this particular procedure. The insurance company will then pay 80%
of $100.00, or $80.00. Out of a $150.00 fee they will pay an estimated
$80.00 leaving a remaining portion of $70.00 (to be paid by the patient). Of
course, if the UCR is less than $150.00 or your plan pays only at 50% then
the insurance benefits will also be significantly less.
MOST IMPORTANTLY, please keep us informed of any
insurance changes such as policy name, insurance company address, or a
change of employment.
ARIZONA PEDIATRIC DENTAL CARE
DR. JARED WELCH
PREFERRED PROVIDER FOR:
AHCCCS – PHP and Mercy Care
AIG (United Healthcare Dental)
Ameritas (Principal, Standard)
AmeriPlan (25% discount)
Assurant (Fortis) – some are
discount plans only-25%
Benefit Planners (Dental Guard)
CIGNA PPO
Connection Dental (GEHA)
Delta Dental
Dental Health Alliance (Fortis)
EDS (Employer’s Health) (20% or
25% discount)
First Health (Dental Guard)
Fortis – some are discount plans –
25%
Great West (Connection Dental)
Guardian (Dental Guard)
Humana
Jefferson Pilot (Dental Guard)
Met Life PPO
Premier Access (MVP – Connection
Dental)
Principal PPO
Reliance Standard (Principal)
Trust Mark (Dental Guard)
United Concordia (NOT Concordia
Access)
United HealthCare Dental (Wausau)
NO
DMO, HMO, DHMO plans
NO
Aetna, Blue Cross, Secure Care

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